Our standard turnaround time is 7-10 business days after we receive the garment. However, this may vary based on the complexity of the artwork and customization requested. If you require a rush order, please don’t hesitate to contact us and we will do our best to accommodate your needs.
We accept a variety of payment options, including all major credit and debit cards, cash, as well as PayPal. Content
We require a minimum of 12 items for screen printing. However, there is no minimum for DTG and DTF printing, and embroidery also has no minimum. For paper printing, minimums will vary depending on the product.
We can print on a wide range of paper materials, including business cards, flyers, brochures, posters, and more. Our team can help you choose the best material for your needs.
We can print on a variety of garments, including t-shirts, sweatshirts, hoodies, and more. Just let us know what you need and we’ll work with you to make it happen.
We offer several printing methods, including screen printing, heat transfer, and direct-to-garment printing. For paper materials, we use digital and offset printing methods.
You may submit your artwork for processing through various channels such as emailing it to orders@thinkpro.net, sharing it with a sales representative, or uploading it via our online system.
Yes! We have an experienced design team that can help bring your ideas to life. Just let us know what you’re looking for and we’ll work with you to create a design you love.
We accept a variety of file types, including PDFs, JPEGs, PNGs, and EPS files. If you’re not sure if your file type is compatible, just ask!
Yes! We offer bulk discounts on larger orders. The more you order, the more you save. Just ask us about our discount pricing.
Yes, we offer shipping for orders within the United States. Shipping costs vary depending on the size and weight of the order, and the shipping location. We’ll provide you with a shipping estimate when you place your order.
We do offer international shipping, however, please note that additional fees will be applied based on the destination country and the size and weight of the shipment. Please contact a sales representative for more information regarding international shipping rates.
We do offer rush orders. We have different turnaround time options available, including 1-day rush with a 100% surcharge, 2-day rush with a 75% surcharge, 3-day rush with a 50% surcharge, and 4-day rush with a 25% surcharge. Please note that rush orders are subject to availability and additional fees.
We offer a pantone matching service for a fee of $65, and we require the PMS number to ensure accurate color matching. Our sales representatives are available to assist you if you visit our location.
We recommend consulting with the size guide provided by the garment manufacturer under “more product info” as fit and sizing may vary based on brand and material. The dimensions are also indicated on the invoice. Additionally, customers are welcome to visit our location to view our samples in person.
We understand the importance of seeing and feeling the quality of our work before placing a full order. We do provide DTF or DTG samples upon request. Alternatively, you can schedule a press check, which will allow you to inspect the first screen-printed shirt. Please speak to your sales representative to arrange for either option.
We understand that changes may need to be made to your order, and we are happy to accommodate them if possible. However, if the screens for your order have already been produced, changes may not be feasible without incurring additional costs. Please contact us as soon as possible to discuss any changes you need to make.
Our Deco order processing software automatically emails customers after each stage of their order, keeping you informed from payment to pickup.
Absolutely. Prior to printing your design, we provide a mockup on the invoice as a proof for your approval. Alt
To contact us, please feel free to send us an email at orders@thinkpro.net or give us a call at 480.966.0030. We would be happy to assist you in any way we can.
We do offer local pickup to save on shipping costs. You can pick up your order from our store located at 1415 E University Drive. #A-108 Tempe, AZ 85281 during our normal business hours. If you have any questions about pickup or need to schedule a specific time, please reach out to us at 480.966.0030.
Give us a call at 480.966.0030
While we do accept walk-ins, we highly recommend scheduling an appointment for a consultation to ensure we can provide you with the attention and service you deserve. Walk-ins are limited to appointments 30 minutes or less. Please feel free to contact us to schedule an appointment or with any questions you may have.
